QuickBooks Desktop

Important information about QuickBooks desktop UK editions

QuickBooks Desktop UK is being discontinued on June 2023

Intuit QuickBooks UK, has officially announced the discontinuation of QuickBooks Desktop UK on June 2023.
Continue reading...  https://quickbooks.intuit.com/uk/desktop/

That makes QuickBooks Desktop 2020 edition be the last version sold in our area and will be available for purchase until stock availability.

Existing QuickBooks Desktop clients who wish to migrate to QuickBooks Online then please contact Intuit UK directly. For those of you that you wish to switch to  Wendbooks, then you may contact us to discuss your needs further.

MULTICLICK.NET LTD will continue to offer usage (not technical) support to existing 2018, 2019 & 2020 QuickBooks Desktop users for as long as possible. Note that technical support is very limited since there will be no further QuickBooks desktop UK updates or upgrades in the future. In addition, compatibility issues with windows versions or other related software prevent us from providing the quality of the support we want to provide.


general based quickbooks support plan agreement


a - QuickBooks Support Agreement - description

The following describes the QuickBooks Annual or Monthly Support Agreement provided by MULTICLICK.NET LTD to clients who have purchased and paid for this support service. MULTICLICK.NET LTD reserves the right to refuse the provision of support at any time if the service is not paid.


b - Support validity
  • Annual support is valid for one year starting from invoice date or as described on the invoice associating this service as the next expiry date
  • Monthly support is provided as a service for as long as the subscription continues.
c - Support includes typically the following:
  • The provision of help and assistance in relation to QuickBooks software
    • Usage issues
    • Basic error troubleshooting
    • Lowest rates on services that might be required and are not included in the support plan
  • The support might be provided under this priority via:
    • E-mail - for non urgent requests, email is the preferred support method
    • Online chat - you can initiate chat through our website
    • Telephone
    • Remote Access
d - The support does not include:
  • Change of existing QuickBooks installation of any kind (i.e. computer replacement, server replacement) 
  • QuickBooks installation of fixes and updates that are periodically released by Intuit
  • New Database (Company file) setup
  • Admin password recovery
  • Database corruption recovery
  • Training
  • On-site support
e - Important
  • We do not support QuickBooks versions that have been discontinued by Intuit as per Intuit discontinuation policy. For more info please check out our FAQ section