Wendbooks FAQs

If you are new to Wendbooks then this is the place to start from. Most of your questions will be answered here.

What is Wendbooks?

Wendbooks is a modern style Accounting, Stock Control and CRM system developed using the latest Microsoft framework and WPF technology to satisfy the majority of any client needs. Learn more …

I am an inexperienced user. Is it easy to use?

One of our main goals is to develop a modern style accounting system that is easy to use even for inexperienced users.

Is it a cloud or a desktop system?

The database is hosted for mobility and other benefits, yet the application is installed on your desktop computer. You may install the application to as many computers you want. For example if you own one license then you may install the application on two or more computers but you will only be allowed to open it up from one computer at a time. This helps mobility since you may want to access customer data from both office, home or country house computer.

What is the back end database?

We use the latest Microsoft SQL Express 2014 as a back end database

Are my data save on the cloud?

We host the databases on branded and reliable data centres overseas that ensure availability, daily backups and high internet bandwidth.

Can I host my data locally?

Yes, you can host your data locally, no problem with that but before you completely discard the idea of having your databases hosted on the cloud, just think about the cost of setting up your own infrastructure plus the cost of the support needed to maintain both infrastructure  and databases. After considering that, we are sure that you maybe, change your mind for hosting your own databases locally. 🙂

What is the licensing policy?

The software is offered as SaaS (Software as a Service). The license fee is per database per user and it is based on a monthly / annual subscription basis.

How much does it cost for a small database and one user license?

For a small database up to 100 mb and one user license subscription prices start from as low as Euro 30.00 per month (vat excluded). As your business database grows then you may consider changing to another database plan. See our prices page for a full price listing. If you have something in mind then simply contact us to discuss your needs. I am sure we will work something out for you. 🙂

Are the subscription price fixed?

Prices  are fixed at the time of the agreement for the selected plan and number of users, and will remain the same during the period you keep your subscription active except in cases where other uncontrolled outside factors determine differently. In case that you change the plan or add more users then a new agreement / contract is required and the prices given for the new plan and or new users will be the prices listed at the date of the new agreement.

What if my accountant isn’t keen on me moving to WendBooks?

We are happy to introduce Wendbooks to Accountants and we can also provide them with some training. You can both benefit from using WendBooks since you can both contribute entries to the system and your accountant can help you, advice you or correct you at any time without leaving his desk.

Can I add or remove users later?

Yes you may add or remove users / licenses at any time from your database and pay as you go. If things go as expected (we wish you to …), and more licenses are needed then you may purchase additional licenses. If not, then you may reduce the number of licenses that you lease.

What is included in my subscription?

Your subscription includes email support, updates and upgrades.Blue print (customizations, training etc) is not included

Will you delete my data if I cancel my account and leave Wendbooks?

In accordance with our Terms of Service, we reserve the right to delete your data 90 days after your subscription expires. We strongly recommend you export your data (i.e. export the general ledger in Excel etc.) before your subscription expires if you no longer require the service.

What happens if my account expires and I decided to renew before the 90 days

We reserve the right to delete your data 90 days after subscription expires, but if you decide to renew your subscription before the 90 days expiration then you will need to pay the catch up period (database plan plus 1 user minimum) from expiry date to present.

What modules are included?

Check out all current system modules here. Current modules are continuously improved and new modules are added regularly. Unlike to other software vendors we listen to our customer’s feedback.

My company is not located in Cyprus. Why do I have to pay VAT?

Wendbooks services, application is based in Cyprus; thus it cannot be defined as export.

I am an accountant / bookkeeper. How Wendbooks can help me and my clients?

We have prepared a special section just for Accountants and Bookkeepers. See how Wendbooks can help you and your clients.
Continue reading here ….

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